Process

How to get started and swirling frozen treats!

The Process

Step 1: Inquire

Click here to express interest in receiving more information about franchising to receive more information from our development team

Step 5: Review

We’ll walk through the FDD together and review the document. At the point, we recommend that you connect with other franchisees

Step 2: Chat

If you meet our initial outlined requirements, a member from our franchise development team will reach out to you to chat more

Step 6: Final Talks

If you meet all of our requirements and feel as if we are a good fit, a meeting will be scheduled with our founder, Jamal and members of our executive team

Step 3: Apply

Formally submit an application for review with prior experiences/ qualifications and financials so we can get a better picture of you

Step 7: Approval

If you are approved, our franchise team will reach out and share the amazing news with you and will ask for more information to complete the Franchise Agreement

Step 1: Inquire

Step 4: Discover

Receive a copy of our Franchise Disclosure Document and learn a bit more about our company, mission, history, and values

Step 8: It Begins

Here’s where the hard work begins! We’ll send you a filled Franchise Agreement with at least 7 days for you to review it and sign before we hit the ground running

FAQ’s

  • Refer to step one above and fill out the inquiry form to begin the franchise discovery process.

  • Every store and it’s journey is truly unique, so we can’t promise anything! In general, we aim for the entire process to take between 3-6 months, though this is largely dependent on your stores unique circumstances.

  • We estimate that a new franchised location of JJ’s Custard Company will cost between $218,250 and $317,300. Please see item 7 of our FDD for more information.

  • Your franchise fee goes towards the cost of your application, training, and general costs incurred by the franchisor's corporate team in getting you all set up.

  • Location sizing and positioning is largely dependent on the specific market in which you intend to operate. We typically aim for buildings to be between 1,200 and 1,600 square feet, however this can differ by market.

  • We will work with you to design the store in accordance with our brand standards. We have approved suppliers who will work to build out your location according to those specifications.

  • We do not offer any financing plans on franchise fees or any other expenses. There are many avenues to obtain funding, including but not limited to the Small Business Administration (SBA).

  • Currently, our royalty fee is set at 6% and our marketing fee is currently 1%. Please see Item 6 of our FDD for more information on fees.

  • We do not make any representations about a franchisee’s future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. Please see Item 19 of the FDD.

  • If you already have a location in mind, awesome! Just keep in mind that the real estate process doesn't start until after your been awarded a franchise and sign your franchise agreement. We will then introduce you to our approved real estate vender to help guide you through the process.

  • We strongly suggest you have an attorney review any documents with you including the FDD.

  • Item 23 is a one-page document a prospective franchisee signs to acknowledge the Franchise Disclosure Document was received. Signing the receipt page does not obligate you to purchase a franchise nor does it obligate us to sell you a franchise.

Ready To Take The Next Steps?